Have a visa question? Tell us the situation.
Whether you are just starting to explore your options or you have a specific problem with a deadline attached, send us the details and we will come back with the pathways that are genuinely open to you. We respond within 24 hours.
Three ways to start the conversation
Email us
Best for detailed situations where you want to explain the background, list your dates or ask several questions at once.
aussiemigrationguide@gmail.comCall or WhatsApp
Prefer to talk it through? Call or send a message and we will respond as soon as we can.
+91 8796856045What to expect
- We respond to every message within 24 hours on business days
- Visa expiry, refusal and cancellation cases are moved to the front of the queue
- Your details stay confidential and are used only to answer your enquiry
- No spam, no automated drip sequences, no unsolicited follow-ups
Send us a message
Fill in your details and tell us about your visa situation. The more context you give, the more useful the reply will be. We will be in touch within 24 hours.
We only use your information to respond to your enquiry.
What to include in your message
You do not need to know which visa you want. You do need to give us enough to work with. These three things make the difference between a general answer and a useful one.
Where you are and what you hold
Your location right now, your current visa subclass if you have one, and its expiry date. Onshore and offshore situations follow completely different rules, so this changes the answer more than anything else.
Your background
Age, occupation, qualifications, years of experience and any English test results. This is what determines whether a points-tested pathway is realistic or whether sponsorship is the better route. Worth running the PR points calculator first.
Anything with a deadline
A visa expiring, a refusal letter with a review date, a sponsor withdrawing, a bridging visa condition. Say so clearly and we will treat it as urgent rather than working through the queue in order.
What happens next
Four steps, no obligation at any point.
We read your situation
Your message is read by a person, not sorted by an automated system.
We identify the pathways
Which options are open to you now, which need work first, and which are not worth pursuing.
You get a written reply
Within 24 hours on business days, by email or WhatsApp depending on what you prefer.
You decide what happens
Continue with our guides, or ask to be connected with a MARA-registered professional. Entirely your call.
Something already going wrong?
If one of these describes you, read the relevant guide while you wait for a reply, and mention the situation in your message so we can prioritise it.
Visa expiring soon
Lodging a valid application before your current visa ends usually keeps you lawful. Letting it lapse first narrows your options quickly.
Free visa assessment →Refused or cancelled
Review deadlines at the Administrative Review Tribunal are strict and generally cannot be extended. The clock starts from the decision date.
Visa refusal help →Sponsorship changing
If your employer is withdrawing sponsorship or cutting your hours, the window to find a new sponsor or change visa is shorter than most people expect.
Work visa help →Answers to common questions
The things people usually want to know before sending their details.
What kind of queries can I contact you about?
Anything related to Australian visas and migration. Skilled visas (189, 190 and 491), partner visas (820 and 309), work visas (482 and 186), student visas (500), graduate visas (485), visa refusals and appeals, regional migration, visitor visas and general migration planning questions are all welcome.
How quickly will you respond?
We aim to respond to every message within 24 hours on business days. If your situation is urgent, such as a visa expiry, a recent refusal or an approaching deadline, say so clearly at the top of your message and we will prioritise it.
Are you a registered migration agent or lawyer?
No. Aussie Migration Guide is an independent information and guidance platform. We do not provide formal migration or legal advice. Where your situation calls for it, we help connect you with a MARA-registered migration agent or a qualified Australian immigration lawyer suited to your circumstances.
Is there any cost for reaching out?
No. Contacting us and receiving initial guidance is free, with no charges, hidden fees or obligations. If we connect you with a migration professional, whether you engage them and what that costs is entirely your decision, and their fees are disclosed to you before anything proceeds.
Do I need to know which visa I want before I write?
No, and most people who contact us do not. Describing your situation in plain language is enough. Working out which visa category actually applies is part of what the reply is for.
Can you help if I am outside Australia?
Yes. Offshore enquiries are welcome and a large share of the pathways we cover, including skilled migration and offshore partner visas, are designed for people applying from overseas. Tell us which country you are applying from, since processing and evidence expectations vary by post. We also publish country guides for applicants in India, the Philippines, the UK and several other countries.
What happens to my personal information?
It is used to respond to your enquiry and, where you ask to be connected with a registered professional, to make that introduction. It is not sold and it is not used for unrelated marketing. See our privacy policy for the detail.
Not sure where your situation fits?
That is the most common message we receive. Describe it in your own words and we will tell you which pathway you are actually in.
About this website
Aussie Migration Guide is an independent Australian migration information platform. It is not a registered migration agency, not a law firm and not affiliated with the Department of Home Affairs or any other government body. You can read more about who we are. Nothing on this page constitutes legal or migration advice, and contacting us does not create a client or advisory relationship.
Information is provided for general guidance only and migration law changes frequently. Always confirm current requirements with the Department of Home Affairs, and obtain advice from a MARA-registered migration agent or an Australian legal practitioner before making decisions about your application.